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Organise · Shared inbox

Nothing sits unanswered because you were out.

WhatsApp, email, SMS and RCS in one list the whole team can see. Unanswered is a status on the screen, so it stops being nobody's job.

Unlimited users on every plan, including free

Amplifeed shared inbox with WhatsApp, email, SMS and RCS conversations and unanswered flags
What it actually is

One inbox for every channel, shared by the whole team, where every conversation has an owner and a full history sitting beside it.

What happens without it

The enquiry lands in one person's phone while they are on a site visit.
Two people reply to the same customer and neither knows.
Nobody can say what was quoted last time without asking on the group.

What you actually get

Most slow replies are not about caring. They are about visibility.

One list, every channel

A WhatsApp message and an email from the same person sit next to each other, on the same customer.

An owner in one click

Assign it, and a conversation with a name against it gets answered. A shared pool waits for a volunteer.

The history beside the message

Whoever picks it up already knows the price, the promise and the last conversation.

Four channels in one inbox, with an AI-drafted follow-up already waiting for approval.

How it works

1

Connect your channels

WhatsApp, email, SMS and RCS, all into the same list.

2

Add your whole team

Unlimited users on every plan, so nobody has to share a login.

3

Set your rules

Who gets what, what counts as unanswered, and when it escalates.

Where this stops

Worth knowing before you buy

This is a sales and enquiry inbox, not a full support desk. No SLA policies, no ticket merging, no customer-facing help centre. If your problem is ticket volume rather than lost enquiries, a helpdesk will serve you better.

Questions people ask

How many people can use it?

All of them. Unlimited users on every plan, including free, so team size never changes the bill.

Can I see what is unanswered?

Yes, as a filter and a count. That is the point of it.

Does it replace WhatsApp on my phone?

For business conversations, yes, and that is usually the improvement. Your personal WhatsApp stays yours.

What happens when somebody leaves?

The conversations stay, because they were never on that person's phone.

Works with

See what is sitting unanswered right now

Twenty minutes on your real inbox. Most people find something from last week they had forgotten about in the first ten.