Ask at the moment they are happiest.
The review you get depends mostly on when you ask for it. Two hours after, not next Tuesday.
Works for Google, and for whichever platform your customers actually read.
One message goes out while the visit is still fresh, happy customers get a one-tap link to your listing, and unhappy ones reach you instead of the internet.
Timing decides the rating
Four messages, then stop
It runs on its own the moment a visit is marked done.
Ask how it went, not for a review
Leading with the ask feels transactional. Leading with the question gets an answer either way, and tells you who deserves the link.
Make the review one tap
Send the direct link. Nobody is going to search for your listing on your behalf.
Route it to a person, quickly
A quiet complaint you can fix beats a public one you cannot. This conversation never sees an automation again.
Remind once. Then leave it.
One nudge is a reminder. Two is nagging, and it costs you the customer you just earned.
Who runs this
Any business whose next customer reads reviews before walking in.
Where this stops working
Two rules worth keeping. Do not offer a discount in exchange for a review, because it breaks Google's policy and customers can smell it. And do not ask only the people you already know are happy. Filtering like that is against the rules on most platforms, and it hides the one thing you needed to hear.
Questions people ask
Can we send review requests on WhatsApp?
Yes, where the customer has opted in. Most businesses collect that at billing or booking, which is the same moment the number gets saved.
What if someone leaves a bad review anyway?
You will usually see it coming, because the low score reaches you before the review does. That gives you a few hours to fix the problem while it is still private. That head start is the real reason to ask the question before sending the link.
Is this only for Google?
The sequence is identical anywhere. You change one link. Clinics often point it at Practo, restaurants at Zomato, and most other businesses at their Google listing.
Turn one good week into ten reviews.
We will wire the sequence to your booking or billing step, and you will see the first ask go out the same day.